Refund Policy
Adx Bipul Agency Refund Policy
Our Refund Promise
We keep refunds clear and fair for our agency and clients. This helps build trust.
Last updated: 01 January 2026
01. Basic Rules
At Adx Bipul Agency, we make custom digital work that takes time and effort. Once we start your project, payments can’t be returned.
Key Point: Our services (like design, website building, marketing, advice, SEO) are made just for you. We can’t give money back for work done or started.
02. When You Can Get a Refund
We only give refunds in rare cases:
Case | Details |
Extra payment by mistake | Full return if we see it’s a double pay |
Before work starts | Within 48 hours of payment, no work done |
We fail to deliver | Only if proven, like no service at all |
How to Ask: Send a written note within 7 days of payment, with proof. We check it fast.
03. When No Refund Happens
We don’t give money back for:
Situation | Why Not |
You change your mind after starting | Work has begun |
Delays from your side | Like slow replies |
Part of work done or sent | You got some value |
Not happy without details | No clear reason |
Ongoing monthly plans | Active period |
Fees from others | Like hosting or tool costs |
04. Stopping Services
For monthly or ongoing work:
- Give 7 days’ notice before next bill
- Pay full for work already done
- No partial refunds for half months
05. Fixing Problems
Talk to us first about any issues:
- We offer changes and checks as per our rules
- We solve refund fights in 5-7 work days
- We look at all proof fairly
06. How We Send Refunds
- If okayed, we use your original pay way
- Takes 7-14 work days, depending on your bank
- No cash for online payments
07. Get Help with Refunds
For questions or issues:
Email: info@adxbipul.com
Phone/WhatsApp: +880179736713
Website: www.adxbipul.com
Thanks for choosing Adx Bipul Agency. We care about your happiness and trust!